Join our team

We are looking for a highly motivated and enthusiastic Housekeeper for our latest retirement living community. Exclusively for the over 65’s, Radford House, is situated on Weirfield Road in Exeter.

Homeowners of the 65 privately-owned apartments will benefit from modern, stylish living in a safe and secure environment. The development offers an independent lifestyle with tailored care and support available if needed, in addition to a host of communal facilities such as an on-site restaurant, homeowners’ lounge, coffee lounge, activities studio, therapy room, hairdressing salon, and more.

You’ll be working for Adlington Management Services (AMS), an innovative specialist manager of high-quality retirement accommodation with care, and part of the multi-award-winning developer, Adlington Retirement Living.

Purpose of role:

As a Housekeeper your role is to carry out communal cleaning duties in line with the planned cleaning schedule, to ensure a clean and attractive environment for homeowners, their families, staff, and visitors.

Responsibilities include: 

• Carry out checks throughout the working day to ensure the communal areas are always clean and presentable.
• Ensure use of all cleaning products and equipment are used correctly and understand COSHH.
• Report any equipment faults, furniture defects or general cleaning concerns to the Management Team
• Complete records as required.
• Work flexibly as part of the team to ensure the daily housekeeping service requirements are maintained 7 days a week by providing cover for sickness and holidays as required.

The Benefits:

Our quality focused, family run businesses make significant investments in employees with ongoing success directly attributed to a strong emphasis on teamwork and open communication. Each member of the workforce is valued, and support is provided for career development.

Attractive benefits include:

• A salary of £12.21 per hour, for a 15-hour week
• 102 hours per annum annual leave, inclusive of Bank Holidays
• 6% employer pension
• Working in a new, purpose-built retirement community
• Support from a professional on-site team

To apply please email careers@adlington.co.uk to include your CV and reasons why you are good fit for the role. No agencies please.

We are looking for a highly motivated and enthusiastic Duty  Manager with great interpersonal and communication skills for our latest Retirement Living Community. Exclusively for the over 65’s. Radford House, is situated in Exeter.

Homeowners of the 65 privately-owned apartments will benefit from modern, stylish living in a safe and secure environment. The development offers an independent lifestyle with tailored care and support available if needed, in addition to a host of communal facilities such as an on-site restaurant, Homeowners’ lounge, coffee lounge, activities studio, therapy room, hairdressing salon, and more.

You’ll be working for Adlington Management Services (AMS), an innovative specialist manager of high-quality retirement accommodation with care, and part of the multi-award-winning developer, Adlington Retirement Living.

Purpose of role:

As a Duty Manager you will be supporting the General Manager to ensure the delivery of high quality, customer focused housing management, care and support, catering, maintenance, and administration services.

 Responsibilities include:

• Supporting the General Manager with the day to day running of Radford House ensuring AMS standards are always maintained.
• Welcoming the Homeowners to their new home and helping them to settle into the new community.
• Deal with Homeowner and building emergencies in a calm and professional manner.
• Provide the front of house service to welcome visitors.
• Support social and group activities to enhance the lives of the Homeowners.
• Ensuring the smooth delivery of a programme of leisure and social activities for homeowners. Including the promotion and use of all the facilities delivery of all services within the community

The Benefits

Our quality focused, family run businesses make significant investments in employees with ongoing success directly attributed to a strong emphasis on teamwork and open communication. Each member of the workforce is valued, and support is provided for career development.

As a Duty Manager, you will benefit from:

• A salary of £14.20 per hour on a 28 hour a week basis this includes allocated sleep-in duties.
• 192 hours per annum annual leave inclusive of Bank Holidays
• 6% employer pension contributions
• Life assurance at 4 x annual salary
• Working in a new, purpose-built retirement community
• Support from a professional head office team

To apply please email careers@adlington.co.uk to include your CV and reasons why you are good fit for the role. No agencies please.

We are looking for an Assistant Service Charge Accountant on a part time basis, to join our head office team.

Adlington Management Services (AMS) is an innovative specialist manager of high-quality retirement accommodation with care, typically comprising of multi-storey privately owned apartments. The company is part of the multi-award-winning developer Adlington Retirement Living.

The role:

2 – 3 days per week (15-21 hours)

You will be responsible for monitoring the day-to-day receivable function, reporting on service charge expenditures and generally assisting the Finance Team. It is a busy and growing function which will hold exciting opportunities for the selected candidate. You need to be well organised, highly motivated and with good IT skills.

Day to day tasks include:

· Monitoring income and expenditure, debt management

· Reconciliation work

· Negotiating with suppliers

· Answering queries from homeowners

As well as interacting with General Managers, solicitors and internal team members, you will also be involved with preparing year end accounts, and various reconciliation work.

Principal responsibilities:

Posting of daily banking onto Qube.

• Service Charge reporting on a monthly and quarterly basis.
• Assist with production of annual service charge accounts in accordance with current legislation and industry body requirements
• Assist with enabling a smooth transition into using direct debits and ensure protocol is being followed
• To attend meetings as required with key parties to share information and resolve any client account queries.
• Liaison and coordination with External parties (including accountants, solicitors, directors)
• To carryout weekly/monthly reconciliations using the property management system to ensure cleansed data for year-end accounts.
• Support the Finance team
• Communicating with our Retirement Communities teams to ensure that accounting protocol is being followed and answering any queries they may have
• Reconciliation of banks
• Assisting with year-end procedures and setting budget

Future Goals:

Attending quarterly Residents Committee Meetings

• Attending annual service charge review meetings
• Having a portfolio of properties for which you will be responsible

Relationships:

Internal: Directors, Managers, staff members

External: Homeowners and their families, suppliers, professional advisors etc

Key Skills and Experience:

AAT Accounting level 3 or 3 years equivalent experience

• Experience and understanding in service charges
• Understanding of Ground Rents
• Understanding of budget setting
• Highly organised with excellent attention to detail
• Good level of excel skills
• MRI Qube experience preferable – but will be taught

The position is based at our Head Office, however there will be a need to visit property nationally, so a full clean driving licence is required.

The Package: