Understanding the costs

The Service and Well-being Charge covers:

• On-site management team available 24/7
• Buildings insurance
• Water usage
• Garden upkeep and maintenance
• External window cleaning
• Lighting, heating and cleaning of the communal areas
• Day-to-day maintenance of the buildings and facilities

Additionally, the charge provides a subsidy for the restaurant, enabling homeowners to enjoy a delicious three-course meal priced at exceptionally good value. It also brings peace of mind in knowing that a member of the team is on-site and on duty 24 hours a day, 365 days a year.

While your own household expenditure should reduce when you move to one of our communities, you will still be responsible for:

• Council Tax
• Electricity usage in your own apartment
• Contents insurance
• TV licence
• Any additional subscriptions such as telephone line rental and broadband, or satellite TV

Ground Rent is applicable at our communities in Ramsbottom, Romiley, Sheffield and Southport. Please refer to the relevant community for further details or get in touch with our team.

A Communal Facilities Fee is applicable at our communities in Cheadle, Macclesfield, Heaton Mersey, Lytham, Menston and Kempston.

The CFF is based on the principle of “enjoy today, pay in the future” and monies are only deducted when you sell your property. There are no upfront or annual fees to worry about, giving you peace of mind that your monthly bills will remain affordable when you move into your retirement apartment.

Please note a Building Reserve Fund is not applicable at The Woodlands, Heaton Mersey or The Sidings, Lytham.

It is important that our communities are kept to the highest standards for all to enjoy. To cover any major works a Building Reserve Fund is levied when you sell on your apartment. We charge a fee of 0.25% of your sale price for each year, or part-year, of occupation.

An up-to-date Fund balance is available on request.

An Administration Fee is payable on resale which covers the landlord’s costs in checking the eligibility of the purchaser, and facilitating the transfer of the lease. Please refer to the relevant community’s Key Facts document for further details.