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Frequently Asked Questions

FAQs

Can I bring my pet?

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Yes, you certainly can if it’s a well behaved small dog or a house cat. The main criteria is that pets must not cause a nuisance to neighbours.

Is there a restaurant on site?

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There is an elegant table service Restaurant on site at all Adlington developments. We take pride in our Restaurants and the choice of freshly prepared meals for our homeowners and their guests. Offering a breakfast and a three course lunch each day together with a tempting range of light bites and snacks, salads, baked potatoes, with a selection of hot and cold drinks. Other on site facilities include homeowners’ lounge, a hairdressing salon, guest suite, spa suite and activities and crafts room.

Is my reservation deposit refundable if I change my mind?

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Yes, your reservation deposit is refundable if you change your mind. However some administrative and / or legal costs might be deducted from this amount if the legal process has begun and especially if it reached an advanced stage.

Will the Service Charges increase every year?

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The Service charges are reviewed annually and homeowners will be consulted to discuss annual budgets, especially if any changes are expected (for example the cost of cleaning products increase, etc.) However occasionally there may be an under spend which is taken into consideration in the budget for the following year.

What does the Service and Well-Being Charge include?

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– Buildings insurance

– Water usage

– Landscaped gardens upkeep and maintenance

– External window cleaning

– Lighting, heating, cleaning of all communal areas

– Day-to-day maintenance of the buildings and facilities

– Subsidy for the Restaurant (therefore a 3 course meal costs around £3.50 for the residents)

– Peace of mind in knowing that a member of the team is on site and on duty 24/7

– Emergency call and video entry systems

– Immediate assistance in the event of any emergency

– Co-ordinated activities and social events

 

What level of care and support can be provided?

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Prior to securing your preferred apartment you will have an opportunity to meet with the Development Manager who will arrange to carry out a careful health assessment and listen to your needs, requirements and concerns. She or he will explain what care and support will be available to you when you move in and discuss any future care plans and how they will be regularly reviewed and adapted if necessary. Short term recuperation support can also be arranged for unexpected illness or accidents.

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The Adlington Life

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Care & Support

Care tailored to you, as much or as little as required. Available 24-hours a day, 365 days a year.

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