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Adlington Frequently Asked Questions

Frequently Asked Questions

FAQs

Can I book a visit to view a development?

Yes, we would be delighted to give you a personal tour so you can view our show apartments and on-site facilities. On our selling sites we are open 7 days a week from 10am-5pm. Simply give us a call and we’ll book you in. Feel welcome to park on-site and bring family or friends with you.

Are pets welcome to move in?

Yes, you certainly can bring a pet with you if it’s a well-behaved small dog or a house cat. The main criteria are that pets must not cause a nuisance to neighbours.

What does the service and well-being charge include?

All our homeowners contribute monthly to a service and well-being charge to cover services such as:

– Buildings insurance

– Water usage

– Landscaped gardens upkeep and maintenance

– External window cleaning

– Lighting, heating, cleaning of all communal areas

– Day-to-day maintenance of the buildings and facilities

– Subsidy for the Restaurant, enabling residents to enjoy a delicious three course meal at exceptionally good value

– Peace of mind in knowing that a member of the team is on site and on duty 365 days a year 24/7

Will the service charge increase every year?

The service charge is reviewed annually, and homeowners will be consulted to discuss annual budgets, especially if any changes are expected (for example the cost of cleaning products increase, etc.) However occasionally there may be an under spend which is taken into consideration in the budget for the following year.

What is NOT included within the service and well-being charge?

While your own household expenditure should reduce when you move to an Adlington apartment, it’s important to remember that you’ll still be responsible for:

– Council Tax

– Electricity usage in your own apartment

– Contents Insurance

– Telephone line rental and broadband (where applicable)

– TV licence (where applicable)

– Satellite supplier (for example: Sky)

Do you rent apartments?

No, we don’t offer our properties to rent. All our apartments are sold outright.

Do you offer Part Exchange?

Yes, we offer a part exchange service through a trusted partner. Our sales team can discuss full details with you.

Is there a private car park?

Yes, on-site car parking is provided for Homeowners. Parking is none allocated, one car per apartment.

Are your apartments part or fully furnished?

All our apartments offer a fully-fitted kitchen with integrated appliances, a fireplace with fully-integrated fire and fully-fitted 80% wool blend carpets. Apart from the fitted wardrobe in the master bedroom, the apartments are unfurnished ready for your own furniture.

Is there a restaurant on site?

There is an elegant table service Restaurant on site at all Adlington developments. We take pride in our Restaurants and the choice of freshly prepared meals for our homeowners and their guests. Offering breakfast and delicious lunchtime meals each day together with a tempting range of light bites and snacks, salads, baked potatoes, with a selection of hot and cold drinks. Other on-site facilities include homeowners’ lounge, a hairdressing salon, guest suite, spa suite and activities studio.

Is my reservation deposit refundable if I change my mind?

Yes, your reservation deposit is refundable if you change your mind. However, some administrative and / or legal costs might be deducted from this amount if the legal process has begun and especially if it has reached an advanced stage. All refunds are agreed with our Head Office before they are paid.

What level of care and support can be provided?

Prior to securing your preferred apartment you will have an opportunity to meet with the General Manager and our sales team will liaise to arrange a careful health assessment to listen to your needs, requirements and concerns. Our General Manager will explain what care and support will be available to you when you move in and discuss any future care plans and how they will be regularly reviewed and adapted if necessary. Short term recuperation support can also be arranged for unexpected illness or accidents.

All care packages are drawn up in consultation with you. Costs are based on the level of need per person and will be provided in advance and charged at approximately £21 per hour.

How do ongoing living costs of an apartment compare with my current home?

Our current homeowners often comment that their service charges tend to compare favourably with like-for-like costs at their previous property.
Our apartments are energy efficient and bills often turn out to be lower thanks to the modern construction methods we use at all our developments.

Our sales team can go through a budget planner with you to outline like for like costs and help explain what is included within your service and well-being charges.

Are Adlington retirement apartments a good investment? Do they hold their value when they need to be resold?

In the ten years that Adlington Retirement Living have been developing and selling apartments we have achieved a net price increase per re-sale of nearly 10%. Whilst prices vary from development to development, we have also seen a net price increase on subsequent re-sales when an apartment has been re-sold more than once.
A recent independent study conducted by the Elderly Accommodation Counsel (EAC) in 2019 confirmed that new retirement properties typically increase in value on resale.

What does buying off-plan mean?

One main advantage of buying off-plan is you get first choice of apartment style and location within a new development. It means you reserve your chosen apartment whilst the development is still under construction. Many of our future homeowners like to have the full choice as early as possible. Our sales team can discuss apartment layouts, development plans, timescales and reservation process.

What is the ground rent for?

Our developments offer extensive communal facilities which are at the heart of our thriving communities. These include our Homeowners’ lounge, table service restaurant, coffee lounge, hairdressing salon, guest suite, management facilities and landscaped gardens. On selected developments we charge an annual ground rent to recoup the considerable costs of investing in these extensive facilities.

What is the Building Reserve Fund?

It is important that maintenance is kept to the highest standards for all to enjoy. To cover any major works a building reserve fund is levied when you sell on your apartment. On selected developments we charge a fee of 0.25% of your sale price for each year, or part year, of occupation.

What is the Communal Facilities Fee?

Please note this fee only applies to The Bridges in Macclesfield and The Chimes in Cheadle.

Adlington provide extensive communal facilities, such as the lounge, restaurant and commercial kitchen, the hairdressing salon, guest suite, specialist assisted bathroom, staff rooms, management offices and the mobility scooter store, as well as landscaped gardens and grounds.This is a major benefit to well-being, peace of mind and independence and, if it avoids care home fees, also has considerable financial advantages. You will only purchase your own apartment, so in order to recoup the considerable costs of these extensive facilities we levy a Communal Facilities Fee at our developments in Macclesfield and Cheadle.

A 2% per annum charge of the re-sale price achieved for the apartment is levied out of those sale proceeds, so there are no annual fees to worry about. This fee is payable for each year or part year of occupation and importantly is capped at 10 years. As Adlington retain the ownership of our developments for many years, we have a vested interest in making sure that our buildings and grounds are always fully maintained and that the apartments retain their value so inheritance is maximised.

This Communal Facilities Fee also covers the cost of the following contributions and standard services: –

• A 0.25% contribution to a Building Reserve Fund for long term major capital repairs thereby ensuring that the development is always kept up to the same standard as when you purchased your apartment.

• A re-furbishment service up to the value of £2,000 when the apartment is required to be sold so that it is freshly decorated and presents to a level to achieve the best possible re-sale value.

• An Estate Agency type re-sale service, equivalent to 1% of the market value of your apartment, to help manage the sale, including marketing literature, viewings & negotiations.

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Testimonials

“I had always thought I would move home in the future but when I came to look at Adlington I thought this is the future. The day I moved in I sat out on my balcony and thought this is absolute bliss – and I have never stopped thinking that.”

Read more. Mrs Burgess
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